Article 1 - Data controller
The controller of the personal data collected through the website is SCI ANTAUREVE, 36 rue du Palais de Justice, 50200 Coutances, reachable at antony@vesque.fr.
Article 2 - Categories of data that may be collected
Depending on your use of the website and the booking flow, the following categories may be collected:
- identity and contact data: name, email address, phone number, postal address;
- stay-related data: dates, number of occupants, comments, special requests;
- contractual data: information required to prepare, validate and perform the rental contract;
- payment data: transaction identifiers, payment status, partial information associated with the booking;
- technical and browsing data: IP address, server logs, browser type, device, timestamps and security elements;
- where applicable, supporting or identity documents sent to finalise or secure a booking.
Article 3 - Purposes and legal bases
Processing is carried out in order to:
- answer contact requests;
- manage availability, bookings, payments and pre-contractual exchanges;
- prepare, perform and retain the seasonal rental contract;
- organise arrival, departure and the practical logistics of the stay;
- prevent fraud and secure the website, payments and access;
- improve the website, measure its audience and ensure proper operation;
- comply with applicable legal, accounting, tax and evidential obligations.
Depending on the case, the legal bases are the performance of pre-contractual or contractual measures, compliance with legal obligations, the legitimate interest of the controller, and consent where required.
Article 4 - Data recipients
The data may be accessible, strictly within the scope of their duties, to the following recipients:
- technical hosting and maintenance providers for the website;
- secure payment provider;
- booking management tool used to monitor availability and stays;
- service providers involved in organising the stay where necessary, including concierge services;
- administrative or judicial authorities and legally authorised bodies where required by law.
Article 5 - Possible transfers outside the European Union
Certain technical or payment providers may process some data from countries outside the European Union or the European Economic Area. In such cases, these transfers are governed by the appropriate legal mechanisms provided for by applicable regulations.
Article 6 - Retention periods
Data is kept for the time strictly necessary for the intended purpose and then archived where required by law or where necessary to defend the owner's rights.
- booking and contract performance data: for the duration of the contractual relationship and then for the applicable legal limitation period;
- accounting and financial supporting documents: for the legal retention periods that apply;
- technical data, logs and cookies: for the period necessary for security, website operation and tracker management, subject to applicable rules.
Article 8 - Your rights
Under the conditions laid down by applicable regulation, you have the following rights:
- right of access to your data;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to portability where applicable;
- right to withdraw your consent at any time for processing based on consent.
You may also lodge a complaint with the CNIL.
Article 9 - Security
The controller implements appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or unlawful access.
Despite these precautions, no system offers absolute security. If a security incident creates a high risk for the individuals concerned, the applicable legal notification duties will be respected.
Article 10 - Exercising your rights and contact
For any question relating to this policy or to exercise your rights, you may write to antony@vesque.fr or send a letter to SCI ANTAUREVE, 36 rue du Palais de Justice, 50200 Coutances.
Where there is reasonable doubt as to the identity of the requester, proof of identity may be requested.